I see why this company has horrible reviews!! Do not go through them for workers comp claim or any service for that matter. Their customer service is beyond shitty. My "assigned" adjuster never answered the phone or returned calls regarding my claim I had to contact a...Read more
We puchased backhoe through John Deere and also purchased insurance for it through Sentry. We've always paid our payments almost done paying backhoe. Well, it was vandalized and the claim rep. Jessica Gast took from 9/11/2017 when claim was opened to 11/12/2017 to...Read more
I didn't like
- How adjuster made us feel as if we were being dishonest
Quoted my insurance 15% lower than my current carrier. 2 months in they tried to raise my rates 20%, said they made a "error" quoting. Settles on a 15% increase. After the year I canceled the policy and they did an audit and found they again made an error and I was...Read more
Sentry Insurance - Claims
This insurance company is by far the worst I've dealt with ! Their client cause an accident and its been a week and still have not seen an adjuster to look at my car ! It's not drivable and they won't rent me a car to drive to work ! Left 3 messages and no call back !! Worst customer service !!!
Short Review on August 11, 2016
Absolutely trash, dishonest and fraud people every single one of them, I had a claim with them and no one was responding or cooperating in a proper way, so zero star for them
Sentry Insurance Claim Review
I have had a horrible experience with Sentry. The rudeness and disrespect given when negotiating a claim was disgusting. Jane Strickland and Mr. Bowling has the worst customer service ever.
I was involved in an accident with a person who had Dairyland insurance. She admitted total fault. I reported it to the claims agent of her insurance. I got an automated email from Viking Insurance which is somehow under Sentry Insurance. After several days of...Read more
My daughter and i was hit by a eight ten wheeler truck in jan2016. The driver was ticketed and at fault almost killed us. Then he stated that were gonna learn about them eighteen wheelers. Didnt try to see if we were ok or not. The adjuster been bs around about paying...Read more
On April 28, 2016 a man insured by Sentry Insurance piled into the back of me while I was stopped at a stop light. The driver was drunk (.263 blood alcohol). He had 2 previous DUI's. Sentry's Representative told me I needed to take charge of my life as if it was my...Read more
I purchased a bed May 12th. The company that delivered it has Sentry Insurance. Employees damaged my new hardwood floors, we can't get them repaired as we cannot find the wood to replace that matches. The company told me to go thru their insurance company as they...Read more
My daughter, 20 years old at the time, was injured in a major car accident by hitting a huge barrel on the highway which caused her to lose control of her car. It flipped over and over several times, and her (new) car was crushed except just around her body. It was a...Read more
I'm a customer of Sentry Insurance, about a month ago my son was rear ended pretty bad by another Sentry customer. They came out took photos, and to access damage I barely got a check for damages last week. Really???? There was also damage to the emissions on the back...Read more
I got hit by someone who has Sentry insurance. It was snowing out and my car was parked in the driveway and the man slide into my car. I got a quote from a car repair place as asked by them. I have tried to make contact thru phone and email about the status and I'm not...Read more
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